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Create mail and store it in Outlook Express while offlineIssue: Customer says they want to be able to create mail and store
it in Outlook Express while offline with their ISP. They have
followed the instructions in Q171240:How to Work Offline with
Outlook Express, but it isn't working. When they check File,
Work Offline then create a message and select File, Send Later,
it still tries to connect to the Internet instead of putting
the created message in the Outbox.
Resolution: This is a known bug when trying to compose messages
offline in Outlook Express. It has to do with how we are
creating the message ID. It has been fixed in the 4.01 update.
In the meantime, you can work around this problem by going into
the Internet Explorer properties to the Connection tab and
selecting "Connect to the Internet using a local area network".
This will prevent the Connect To screen from coming up
automatically when you select Send Later. The messages will then
be stored in the Outbox as expected. To send the messages later
just select Tools, Send or Send and Receive. At that point we
will bring up the Connect To screen, make our connection, send
the messages then disconnect as long as that has been chosen as
the article Q171240 instructed.
The drawback to this, of course, is that they will no longer get
the Connect To screen when they click on the Internet Explorer
Icon on the desktop. They will have to connect to their ISP
first from the Dial-up Networking connectoid then start
Internet Explorer. Or, if they don't mind continually switching
back and forth the connection type in Internet Explorer properties,
they can do that too.
NOTE: Although we can't tell the customer this, the 4.01 update
is due to hit the web around the end of November.
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