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Error Starting Access 97 After Upgrade to Office 2000[acc2000]
ID: Q235280
The information in this article applies to:
- Microsoft Access 2000
Moderate: Requires basic macro, coding, and
interoperability skills.
This article applies only to a Microsoft Access database (.mdb).
SYMPTOMS
When you start Microsoft Access 97 by double-clicking
the Msaccess.exe file or a shortcut directed to that file, you may
receive the following error message:
Can't find the database you
specified, or you didn't specify a database at all.
Specify a valid database in the command line and include a path if
necessary.
When you try to open a database by double-clicking the
.mdb file or a shortcut directed to that file, you find that it opens,
but that you cannot see the Database window or most of the default
menus and toolbars. If your database doesn't have a Startup form, you
only see a gray background in Access.
CAUSE
You have installed Microsoft Office 2000 on a computer
that already has both Access 97 (installed with Office 97
Professional) and a run-time application built on Access 97 installed.
The Office 2000 Setup routine recognized the existence of the Access
97 run-time program on the computer, but removes certain files and
registry keys needed for the full version of Access 97 to run
correctly.
RESOLUTION
Reinstall Office 97 Professional to replace the files
and registry keys that were removed by the Office 2000 installation.
Reinstalling Office 97 Professional
NOTE: Because there are several versions of Windows,
the following steps may be different on your computer. If they are,
please consult your product documentation to complete these steps.
1. Rename the Hatten.ttf font to Hatten.old. By default, the Hatten
font is located in the Fonts folder in the Windows folder.
2. Insert the Microsoft Office 97 Professional Edition compact disc
into the CD-ROM drive and run the installation program.
3. When prompted for a location to install into, make sure to select
the same location where Office 97 was previously installed. The
default location of Office 97 is C:\Program Files\Microsoft Office.
4. Complete the type of installation that you want.
When you have finished reinstalling Office 97 Professional, both
versions of Access and your run-time application should work as
expected.
During the reinstallation of Office 97, the application icons on the
Programs submenu of the Start menu will be changed to start the Office
97 versions of the Office applications. If you want to change the
Start menu so that it starts the Office 2000 versions of the
applications, you have to repair the Office 2000 installation.
Repairing the Office 2000 Icons
1. On the Start menu, point to Settings, and then
click Control Panel.
2. In Control Panel, double-click Add/Remove Programs.
3. In the Add/Remove Programs Properties dialog box, select the Office
2000 product from the list of installed programs, and then click
Add/Remove.
4. In the Microsoft Office 2000 Maintenance Mode dialog box, click
Repair Office.
5. In the Reinstall/Repair Microsoft Office 2000 dialog box, click to
select "Repair Errors in my Office installation", and then click to
select (check) Restore my shortcuts.
6. Click Finish.
7. When asked to restart the computer, click Yes.
After you have restarted the computer, the icons on the Start menu
will start the Office 2000 versions of the Office applications.
STATUS
Microsoft has confirmed this to be a problem in
Microsoft Office 2000.
MORE INFORMATION
The Setup routine for Microsoft Office 2000 Premium is designed to
handle the following two different types of pre-existing software
installations:
- Access run-time application is installed on the computer.
- Earlier version of Office is installed on the computer.
When a computer has both Office 97 and an Access 97 run-time
application installed on the same computer, the setup routine
recognizes the run-time application but does not account for the full
installation of Office 97. As a result, the setup routine installs
Office 2000 into C:\Program Files\Microsoft Office\Office2K to
preserve the Access 97 run-time application, but removes certain
Office 97 files and registry keys as if it is replacing the existing
Office 97 installation.
REFERENCES
==========
The following article describes a similar issue that results in the
same error
message:
Q235279 ACC2000: "Can't find the database you specified" Error When
starting
Access 97 on Computer with Office 2000 Small Business Tools
