Mail Merge
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Mail Merge

Instructors Outline

 

Introduction

 

            What is a Mail Merge?

                        Definition of a Mail Merge

 

Why different types of mail merges

            To achieve different results.

 

            Files to perform a mail merge

                        Data Source

                        Main Document

 

            Supported Applications

                        Access

Excel

Word

Personal Address Book

Exchange

Ascii Text

Delimited Files

 

            Types of mail merges

                        Forms

                        Labels

                        Envelopes

                        Catalog

 

Methods

            DDE

            ODBC

            Converter

 

Examples of data sources

                        Table

                        Comma delimited

                        Data form

 

Troubleshooting techniques

 

 

 

 

 


 

 

Advanced

 

            Conditional Mail Merges

 

                        Ifstatements

                                    Example of the condition and the ifstatement syntax

 

                        Picture switches

                                    Example of the situation and the syntax for a picture switch

 

                        How to perform a Query in a mail merge

 

Common Errors and Terms

                        List of frequently used terms with definitions

                        List of common errors message with resolutions and or Q Articles

 

Helpful Q Articles

                        List of  Q articles for common problems with Mail Merge

 

Create Data Sources

                        Using a table in Word

                        A Data Form from the mail merge feature

                        Excel spreadsheet

 

Steps to perform a mail merge

            Step by step instructions to perform each type mail merge

                        Forms

                        Labels

                        Envelopes

                        Catalog

 


Glossary

·        Applications

 

Access

Excel

Word

Personal Address Book

Exchange

Ascii Text

Delimited Files

 

·        Data Source

Document that includes the text to be merged

 

·        Definition of a mail merge

 

Combining a data source containing variable data with a main document to produce mailings

·        Files are needed to perform a mail merge

 

Data Source

 

Main Document

·        Main Document

Document that Data Source is merged to.

 

·        Methods

 

DDE

ODBC

Converter

 

·        Types of mail merges

 

Form letters

Mail labels

Envelopes

Catalog

Different types of mail merges are used to create different results

·        Form letter

 

Previously created letter or memo

·        Mailing labels

 

Labels

·        Envelopes

 

Envelopes

·        Catalog

 

To create a list


 

Examples of these data sources

 

 

Table    Can be created with insert table

Firstname

Lastname

Address1

Address2

City

State

Zip

Joan

Brown

1 Ash St

Apt 2

Avon

Conn

12345

 

 

Comma delimeted

 

Name,Country,Citizen#

Bev Mabey,Canada,yes#Melissa Jones,USA,Dual# Sue Mabey,Canada,yes#Sue Smith,USA,Dual# Sue Mabey,Canada,yes#Mary Brown,USA,Dual#

 

 

Data Form         Can be invoked by mail merge helper or from the Database toolbar using the Data                         Form icon

 

                        Note customer must save when prompted

 

 

 


Troubleshooting Techniques

 

Where do I start to troubleshoot a Mail Merge problem?

 

            Version of word

            What type of a merge

            Where was the data source created

                        Application

                        Format

Was the customer you are working with the originator

 

            If they are merging to a previously created main document

Application

                        Format

Was the customer you are working with the originator

 

What is the actual problem

                        Error message

                        Results are wrong

                                    Depending on the answer to the above questions

 

            Error message               Tech Net

                                                Review the Q Articles supplied at the end of this document

                                                Can always try a new data source and or merging to a new doc

 

            Results are wrong          Tech Net

                                                Review the Q Articles supplied at the end of this document

                                                Can always try a new data source and or merging to a new doc

            Other

                        A comma delimited Ascii File data source

                                                Highlight the information for the header

                                                Table

                                                            Convert table to text, do not convert

                                                                        Note the number of columns displayed

                                                Highlight the information for the data

                                                Table

                                                            Convert table to text, do not convert

                                                                        Note the number of columns displayed

                                                Usually the columns do not agree.  An extra comma in the data

                                                could indicate another column and therefore cause an error message


Conditional Mail Merges

 

Using an “if statement”

 

 

The following is an example of a condition mail merge if some have a title and some do not.

This will eliminate a extra space from being inserted.

Title

Firstname

Lastname

Miss

Jane

Doe

 

Alice

Smith

Mr

Michael

Jones

 

Cathy

Abbott

{if {Mergefield Title}<>"" "{Mergefield Title} "{Mergefield Firstname} {Mergefield Lastname}

 

 

The following is an example of a condition mail merge if some have middle initial  and some do not.

This will eliminate a extra space from being inserted.

 

Firstname

Middle Initial

Lastname

Mary

E.

Jones

Joan

 

Michaelson

Cynthia

Jeanne

Brown

 

 {Mergefield Firstname} {If {Mergefield Middle}<> "" "{Mergefield Middle}" {Mergefield Lastname}

 

Picture Switches

 

Example of  picture switches

 

 

Mergefield date \@ "ddd"}

 

{Mergefield amt \#$#,##0.00}

 

 

 

It is necessary to add picture if formatting from the data source is removed by the mail merge. Commonly occurs when the data source is created in Access.  The field or fields in access are formatted (Ex Date or Currency) when merged word stores the data but not the formatting. 

Information for using Picture Switches can be found in help.

 


 

Query

 

A query is used when the merged is based on a specific criteria

 

Example:          Merge only the the records where the last names

                        begin with "B"

 

Example           Merge only the the records for the salesman

                        in the Northeast region.

 

 
 


Common Errors and Terms

 

 

 

 


Description                              (Error or term)

Definition or resolution

Cannot open because document is a mail merge

main document

Tools

Mail Merge

Create

Restore to a Normal word document

Yes

Save

Cannot see all the mergefields

 

Alt Shift F

Cannot re-establish DDE performing a mail merge

Choose either

            Select Method (ver 7)

            Confirm conversion (ver 6)

select the converter

Data

Information below the header row

Data Source

Data source contains the information that can vary in each version mail merge

Data Source disappeared

Usually created with Mail Merge Data Form

            often occurs when the customer

            is using the Data Form option

            and does not save when prompted

Delimited

Separator between fields or records

Font changed after the merge

 

q121109

 

q87856

            Corrupt Document Process

Isolate

            Merge data source to a blank

            doc

 

            Troubleshoot the main document

            as a corrupt document.

Hang after choosing the datasource

 

Verify the data source is setup    correctly

 

Use a different method

            (ex DDE, ODBC, Converter

Header

First row of a data source

How to create a template for a mail merge

Mail Merge process up to inserting mergefields the save as a template

How to do a merge to a table

Insert merge fields into a one column table then merge as normal

How to insert a graphic or a logo into every label

q1223312

How to merge multiple letters to one page

Must insert the mergefield in the first section

insert a continous section break

Insert a nextrecord field then insert mergefield

Insert a page break after the last record on

that page


Common Errors and Terms

 

 

 

 

 

 

Main Document

Main document can be an existing letter, a new letter based on a letter template, or a new blank document.

Mergefields in insert Mergefield display as "automerge”

 

Usually an Excel data source

            Header row must be row 1

            Data must start on row 2

Query

Merges data bases on a particular criteria

Too few data fields

q115146

Too many data fields

 

q116361

q115146


Helpful articles

 

Q

72441

Suppressing Blank Spaces in a Print Merge (Mail Merge)

            (conditional mail merge)

            (if statement)

Q

84674

Error Message: "The Maximum Number of Fields Allowed Is 31

Q

87856

Troubleshooting Damaged Documents in Word for Windows

Q

96243

Print Merge Data Document Can Contain More Than 2000 Fields

Q

99814

Page Numbering Starts at 1 for Each Print Merged Document

Q

115146

Too Many Data Fields" Managing Mail Merge Data in Source View

Q

115146

Record 1 contained too few data fields

 

Q

115247

Cannot Cancel "Invalid Merge Field" Error Loop

Q

116361

Too Many Data Fields" Error in Single-Field Data Document

Q

116361

Too Many Data Fields" Error in Single-Field Data Document

Q

121109

Font Changes During Mail Merge

Q

123312

How to Add a Graphic or Logo to Every Label on a Page

Q

128991

How to Place Text and Graphics on the Same Line

Q

141991

How to Create Envelopes Using Mail Merge

Q

141992

How to Start a Mail Merge

Q

141992

How to Create Mailing Labels Using Mail Merge

Q

142340

Date, Currency Result Incorrect Merging from Access Database

Q

142756

How to Design and Set Up Mail Merge Data Sources


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Last modified: 03/11/09