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MS OUTLOOK 2000

LAST UPDATED: 11 March 2009 14:47:22 -0600

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SPECIAL LINKS FOR OUTLOOK AND MAIL MERGE    TURN ON AUTOARCHIVE   

TOOLBAR BUTTONS--PART 1 OF 2: ADDING A BUTTON

TOOLBAR BUTTONS--PART 2 OF 2: REMOVING A BUTTON    SHOW OR HIDE THE OUTLOOK BAR

SPECIFY THE FOLDER TO OPEN WHEN YOU START OUTLOOK    SET AUTOARCHIVE PROPERTIES FOR A FOLDER

SELECT DIFFERENT ACCOUNT AS DEFAULT    SELECT A DIFFERENT OFFICE ASSISTANT

RESTORE TOOLBAR TO ORIGINAL CONFIGURATION    RENAME AN ICON ON THE OUTLOOK BAR

RESTORE ORIGINAL BUTTONS AND MENUS ON A BUILT-IN TOOLBAR    REMOVE BUTTONS FROM TOOLBAR

OUTLOOK BAR GROUPS--PART 1 OF 3: RENAMING A GROUP

OUTLOOK BAR GROUPS--PART 2 OF 3: REMOVING A GROUP

OUTLOOK BAR GROUPS--PART 3 OF 3: ADDING A GROUP    OUTLOOK WEB SITE FOR UPDATES   

IMPORT ARCHIVED ITEMS INTO A NEW FOLDER    GETTING HELP FROM THE OFFICE UPDATE WEB SITE

GETTING HELP FROM THE HELP MENU    GET RID OF THE OFFICE ASSISTANT

DISPLAY BACK AND FORWARD BUTTONS    DELETE OLD ITEMS AUTOMATICALLY

DELETE DIRECTLY FROM A FOLDER    DELETE AN EMAIL ACCOUNT

CREATE AN IDENTITY FOR AN ADDITIONAL USER    CREATE A BACKUP COPY OF A FOLDER

 CREATE A SHORTCUT ON THE OUTLOOK BAR   CREATE A SHORTCUT ON THE OUTLOOK BAR--PARTS 1 and 2

CREATE A POP3 EMAIL ACCOUNT--ONLY IF USING INTERNET-ONLY INSTALLATION

AUTOMATICALLY START OUTLOOK WHEN YOU TURN ON YOUR COMPUTER

ASKING FOR HELP FROM THE OFFICE ASSISTANT    MAKE A FLOATING TOOLBAR

ANOTHER WAY TO START OUTLOOK AUTOMATICALLY WHEN YOU TURN ON YOUR COMPUTER

SHOW ALL THE COMMANDS ON THE MENUS    SHOW OR HIDE A TOOLBAR

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SPECIAL LINKS FOR OUTLOOK AND MAIL MERGE

http://support.microsoft.com/default.aspx?scid=kb;EN-GB;q225000

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q182608

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q192258

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TURN ON AUTOARCHIVE

In our previous tip, you learned how to manually archive your old emails. But why do it the hard way? Simply turn on AutoArchive, and Outlook 2000 will do it for you!

Click Tools, Options, then select the Other tab. Click AutoArchive. Select the AutoArchive Every box to have AutoArchive run when you start Outlook. Then enter a number in the Days box to specify how often the archiving process will run. Type a filename in the Default Archive File box--this is the file in which your old items will be transferred. Click OK.

Now that you've turned on AutoArchive, you need to tweak the AutoArchive properties for each folder--we'll cover that in our next tip.

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TOOLBAR BUTTONS--PART 1 OF 2: ADDING A BUTTON

Have you ever noticed that if you have your Inbox open, an icon for New Mail Message is in the top-left corner, but if you select your Calendar, that space is now occupied by a New Appointment button? What if you want to be able to quickly enter a new appointment without switching views? Simple--add a New Appointment button to your toolbar.

First, click View, Toolbars, Customize. Select the Commands tab. Under Categories, click File. Under Commands, find Mail Message. Click it and drag it to the toolbar. When you release the mouse button, you'll have a New Mail Message icon on your toolbar that you can use from any view.

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TOOLBAR BUTTONS--PART 2 OF 2: REMOVING A BUTTON

In our previous tip, we showed you how to add a new button to your Outlook 2000 toolbars. If you went a little overboard and your toolbars are now too crowded to navigate, you'll probably want to get rid of a few buttons. Fortunately, they come off just as easily as they went on.

Click View, Toolbars, Customize. With the Customize box open, drag the unwanted icon off the toolbar (keep in mind you don't have to drag it anyplace in particular). Voila! No more icon.

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SPECIFY THE FOLDER TO OPEN WHEN YOU START OUTLOOK

When you fire up Outlook in the morning (or whenever), is your Calendar the first thing you peruse? Why not set it up so it opens automatically when you start Outlook? It will save you a few clicks.

Click Tools, Options. Select the Other tab and click Advanced Options. Select the folder you want to appear upon startup in the Startup In This Folder Box--in this case, it's Calendar. Then, click OK twice.

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SHOW OR HIDE THE OUTLOOK BAR

The Outlook Bar--the gray column on the left side of your Outlook window--is a handy way to get to your shortcuts. The Outlook Bar shortcuts can be almost anything--folders, Web sites, even documents. Outlook usually comes with three groups of shortcuts--Outlook Shortcuts, My Shortcuts, and Other Shortcuts. Click around and see what's there.

If you don't see the Outlook Bar, click View, Outlook Bar. On the other hand, if you don't use it, save yourself some screen real estate and get rid of it by clicking View and clearing the check box next to Outlook Bar.

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SET AUTOARCHIVE PROPERTIES FOR A FOLDER

In our previous tip, you learned how to turn on AutoArchive to automatically store old Outlook 2000 items. But you're not ready to go yet--you still need to set the AutoArchive properties for each folder you want to have archived automatically.

Right-click the folder you want to AutoArchive, and select Properties. Click the AutoArchive tab. Select the Clean Out Items Older Than checkbox and enter a number in months--this is how often archiving will run.

Next you need to pick a file in which the archived items will be stored. Click Move Old Items To. Type a filename (if you already have an archive file, click Browse to find it). Click Apply, then click OK.

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SELECT DIFFERENT ACCOUNT AS DEFAULT

In previous tips, you learned how to specify an account other than the default account to send a message. If you find yourself doing this a lot, you might want to make another account the default. Then when you create a new message, Outlook will automatically send the message from that account (unless you say otherwise).

Click Tools, Accounts. One account will have the word Default in italics and parentheses. To select another account, simply click on it, then click Set As Default. Finally, click Close. Easy as pie.

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SELECT A DIFFERENT OFFICE ASSISTANT

An assistant can be very useful around a busy office, and the Outlook Office Assistant is no exception. But if you find yourself tiring of the perky little paper clip, fire him and hire a new Assistant. It's easy to select a different Assistant.

Click on the Office Assistant. If the Assistant isn't visible, click Help, Show The Office Assistant. Click Options in the Assistant's balloon. Select the Gallery tab, and click Back or Next until you find an Assistant you like better. Outlook comes with seven Assistants to choose from. Once you've made your selection, click OK.

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RESTORE TOOLBAR TO ORIGINAL CONFIGURATION

In our last two tips, we showed you how to add and remove buttons from Outlook toolbars. But what if you just want the toolbars back the way they were originally? There's no need to remove all the buttons manually--just restore the original configuration.

Simply click Tools, Customize, then select the Toolbars tab. Click the name of the toolbar you want to restore and click Reset. Poof! Your toolbar is restored to its original pristine condition.

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RESTORE ORIGINAL BUTTONS AND MENUS ON A BUILT-IN TOOLBAR

You're one of those people who likes to fix everything, right? If so, you've probably done a lot of customization when it comes to your toolbars--moving buttons around, deleting buttons you don't use, creating new ones, and so forth.

But what happens if you want to restore your toolbars to their original condition? Simply click Tools, Customize and click the Toolbars tab. Click the name of the toolbar you want to restore, then click Reset. Voila--your toolbar is restored to its original pristine condition.

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RENAME AN ICON ON THE OUTLOOK BAR

Variety is the spice of life, right? So why should you be stuck with an Outlook Bar that has the same things everyone else has? What if you want to refer to your Calendar as "My Fantastic Life"? We have good news--you can. Here's how to give any icon on the Outlook Bar a new moniker:

Right-click the Calendar icon (or whichever icon you're renaming). Choose Rename Shortcut; the icon's name should now be highlighted, which means you can change it. Type in whatever you'd like to call your calendar, whether it's "My Fantastic Life" or "The Most Exciting Job in the World." Press Enter, and you're all set!

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REMOVE BUTTONS FROM TOOLBAR

In our previous tip, we showed you how to add a new button to your Outlook 2000 toolbars. If you went a little overboard and your toolbars are now too crowded to navigate, you'll probably want to get rid of a few buttons. Fortunately, you can remove them just as easily as you created them.

Click View, Toolbars, Customize. With the Customize dialog box open, drag the unwanted icon off the toolbar (keep in mind you don't have to drag it anyplace in particular). Voila! No more icon.

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OUTLOOK WEB SITE FOR UPDATES

When you installed Outlook 2000, maybe you thought you had the most recent version. Not so, my friend. Microsoft is constantly releasing enhancements and improvements to its software. To find the latest tweaks, go to

http://www.microsoft.com/office/outlook/default.htm

You'll find downloads, enhancements, technical support, and more!

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OUTLOOK BAR GROUPS--PART 1 OF 3: RENAMING A GROUP

When you install Outlook 2000, the Outlook Bar contains three groups: Outlook Shortcuts, My Shortcuts, and Other Shortcuts. But you aren't stuck with those names. Why not flex your creative muscles and rename them something more personal?

Simply right-click the group you want to rename, and select Rename Group from the context menu. Type a new name, then press Enter.

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OUTLOOK BAR GROUPS--PART 2 OF 3: REMOVING A GROUP

In our previous tip, you learned how to rename a shortcut group on the Outlook Bar (right-click and select Rename Group). It's just as easy to remove a group, if you find you don't use it.

Right-click the group you want to remove, and select Remove Group from the context menu. Poof--it's gone!

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OUTLOOK BAR GROUPS--PART 3 OF 3: ADDING A GROUP

As you know, when you install Outlook 2000, the Outlook Bar has three groups: Outlook Shortcuts, My Shortcuts, and Other Shortcuts. But there's no rule that says you're limited to three. You may want to add more groups--perhaps to keep your business and personal shortcuts separate.

To add a new group to the Outlook Bar, right-click the background and select Add New Group from the context menu. Type a name for the group--perhaps Personal--and press Enter.

Now your new group is ready for you to add shortcuts to it!

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IMPORT ARCHIVED ITEMS INTO A NEW FOLDER

The beauty of archiving old items is that you can get them back if you need to do so. You just need to import them back into Outlook.

Click the new folder in the Folder List. Click File, Import And Export. Choose Import From Another Program Or File, and click Next. On the next screen, choose Personal Folder File (.pst) and click Next. In File To Import, enter the name of your archive file. If it's not automatically displayed, click Browse to find it. Click Next.

Under Select The Folder To Import From, click Archive Folders if you want everything. But if you know which folder's archives you want to restore, choose only that folder. If you want to send it back to that folder, choose Import Items Into The Same Folder In, and make sure that Personal Folders is selected in the box. Click Finish.

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GETTING HELP FROM THE OFFICE UPDATE WEB SITE

Have you ever checked out the Microsoft Office Update Web site? If you haven't, you're missing out on tips and tricks, downloads, software patches, technical help, and more. It's easy to find and easy to use.

Simply click Help, Office On The Web. You'll be connected to the Update site. Browse around--you're sure to find something you can use!

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GETTING HELP FROM THE HELP MENU

We all need a little help once in a while. And fortunately, Microsoft provides lots of ways for you to find help when it comes to Outlook 2000. Say you've forgotten how to create a new message (hey, it could happen). Simply click Help, Microsoft Outlook Help. If the Office Assistant is turned on, it appears (more on the Assistant in the next tip). If it's not turned on, the Help window pops up.

There are several ways to find answers using the Help window. You can click the Answer Wizard tab, type your question--in this case, "How do I create a new message?"--in the window, and click Search. You can also select the Index tab and search for a specific word, like "message."

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GET RID OF THE OFFICE ASSISTANT

Some people love the Office Assistant. They find it helpful that it's always hanging around, blinking at you. Others find it as attractive as the guy at the office who's always talking about his cat. If you fall into the latter camp, just get rid of the software sycophant.

Click Help, Hide The Office Assistant. Ta-da. No more helpful blinking little paperclip.

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DISPLAY BACK AND FORWARD BUTTONS

If you browse the Internet a lot, you get used to the features that browsers provide. But with a few clicks of your mouse, you can make Outlook 2000 act more like a browser, complete with Back and Forward buttons for navigation.

Select View, Toolbars, Advanced. Ta-da! Now you have the Advanced toolbar on your desktop, which includes two buttons with arrows on them: Back and Forward.

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DELETE OLD ITEMS AUTOMATICALLY

In the last few tips, you've learned how to store old messages by archiving them automatically. But what if you just want to get rid of them? If you know you'll never need your old messages, there's no point in them hogging space somewhere else on your hard drive. Just have Outlook delete them automatically.

Right-click the folder that contains the old items, and select Properties. Click the AutoArchive tab. Select the Clean Out Items Older Than checkbox and enter a number in months--this is how often archiving will run. Click Permanently Delete Old Items. Click Apply, then click OK.

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DELETE DIRECTLY FROM A FOLDER

A reader asks, "My Sent Items folder has almost 400 sent emails that I would like to delete. Is there some way to delete directly from the Sent Items folder without having to get rid of the messages again from the Deleted Items folder?"

To trash old email messages directly from a folder--rather than sending them to Deleted Items and then deleting them again--simply hold down the Shift key while you press Delete.

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DELETE AN EMAIL ACCOUNT

There are lots of reasons you might want to delete an email account--you got a new job, signed on with a different ISP, or maybe got your kid a new computer so he can stop hogging yours. Whatever the case may be, there will come a time when you need to delete an email account.

Begin by clicking Tools, Accounts, Mail. In the Account box, select the email account you want to delete, then click Remove. Easy, huh? Just make sure you don't delete the wrong one!

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CREATE AN IDENTITY FOR AN ADDITIONAL USER

In our previous tip, you learned how to add an email account to Outlook 2000. But what if you and another family member share an email account? You certainly don't want your emails to get sent out with your wife's name on them, do you? So create an identity for an additional user.

Begin by firing up the Internet Connection Wizard. Just click Tools, Accounts, Mail; click Add; then click Mail. Follow the instructions, but make sure you use a different name on the first step. The email address, server names, account name, and password will be the same as for the original account. Click Finish. Now when you use that account, it will have your name on it.

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CREATE A SHORTCUT ON THE OUTLOOK BAR

In our previous tip, you learned what the Outlook Bar is and what it's for--quick access to shortcuts. But you're not limited to the default shortcuts within Outlook. Why not make your own additions to the My Shortcuts group by adding a folder?

First, click My Shortcuts. Right-click anywhere on the gray background, and select Outlook Bar Shortcut from the context menu. Choose the folder you want to add to the Outlook Bar, then click OK. Now you have whichever folder you chose on the Outlook Bar, and you can jump directly to it whenever you please. Neat, huh?

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CREATE A SHORTCUT ON THE OUTLOOK BAR--PART 1 OF 2

The Outlook Bar isn't just for shortcuts to Outlook features like the Inbox and Calendar. You can also create a shortcut to any file folder on your hard drive. Say you keep all your marketing reports in a folder called "Marketing." If you want easy access to those documents when you're sending a status report to your boss, why not put a shortcut to that folder on the Outlook Bar?

On the Outlook Bar, click the group to which you want to add the shortcut. Right-click anywhere in the gray background of the group and select Outlook Bar Shortcut from the context menu. Click File System in the Look In box. Navigate to your Marketing folder and select it. Click OK.

Now that folder shows up in the Outlook Bar. When you click on it, its contents are displayed in the Folder List window.

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CREATE A SHORTCUT ON THE OUTLOOK BAR--PART 2 OF 2

In our previous tip, you learned how to add a shortcut for a file folder to your Outlook Bar. You can also add a shortcut to a Web page, so you won't have to switch between Outlook and your browser.

Go to the Web page you want to create a shortcut to. (You must have the Web Toolbar displayed to do this. If you don't see it, click View, Toolbars, Web.) Click File, New, then select Outlook Bar Shortcut To Web Page. That's all there is to it!

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CREATE A POP3 EMAIL ACCOUNT--ONLY IF USING INTERNET-ONLY INSTALLATION

These days, email accounts are like telephones--almost everyone has at least one, and most people have two: one for work, one for personal use. If your whole family is wired, you may have several email accounts. Fortunately, it's easy to add a POP3 email account to Outlook 2000.

First, click Tools, Accounts and select the Mail tab. Click Add, then click Mail. Type the name you want to use for the account, like "Joe Schmoe" (this is the name that will appear on outgoing messages) and click Next. Type in the email address of the account and click Next. Enter the names of your ISP's incoming and outgoing mail servers, then click Next. Type the name and account number your ISP has provided for you and click Next. Choose how you want to connect to the Internet--if this is your home account, you'll probably choose Connect Using My Phone Line or I Will Establish My Internet Connection Manually. Click Next, then click Finish. Ta-da! You've got yourself a new email account.

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CREATE A BACKUP COPY OF A FOLDER

The golden rule of using a computer is "back up." If you've ever lost all your precious data, you know how important it is to have a copy of everything on your system. So take a few minutes and back up your email folders. You'll thank us later.

To begin, click File, Import And Export. Choose Export To A File, and click Next. Select Personal Folder File (.pst) and click Next. Choose which folder you want to back up. If you want to copy all your mail folders, choose Inbox and then select Include Subfolders. Click Next. Specify a name and location for your backup file. You should keep at least one copy on a floppy or zip disk. Click Finish. There's nothing like being prepared.

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AUTOMATICALLY START OUTLOOK WHEN YOU TURN ON YOUR COMPUTER

A reader asks, "Is there a way to have Outlook start automatically when I boot up my computer?"

Yes, there is. Click Start, Settings, Taskbar. (If you're using Windows 98, click Taskbar And Start Menu.) Select the Start Menu Programs tab and click Add. Next, click Browse. In the Look In box, click the drive on which Outlook 2000 is installed. (This will usually be C, but not always.) Find the folder that contains Outlook. Double-click Outlook, then click Next. In the Folder List, click StartUp, then click Next. Type a name for the shortcut, such as Outlook, and click Finish.

From now on, Outlook will start automatically when you turn on your computer.

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ASKING FOR HELP FROM THE OFFICE ASSISTANT

In our previous tip, you learned how to find help using the Help window. But if you have the Office Assistant turned on, it's the first thing you'll see when you click Help, Microsoft Outlook Help.

If the Office Assistant is turned on, it hangs out in the background while you work. Not only will it pop up now and then to assist you with common tasks, it can also help you search for an answer to your question.

To bring up the Assistant, click Help, Microsoft Outlook Help. To get help creating a new message, simply type your question in the Assistant's window and click Search. Several topics will appear in the Assistant's balloon. One of them is likely to be what you're looking for.

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ANOTHER WAY TO START OUTLOOK AUTOMATICALLY WHEN YOU TURN ON YOUR COMPUTER

Recently, you learned how to automatically start Outlook when you turn on your computer--simply add it to your Startup folder.

A reader wrote in with an easier way to put Outlook in your Startup folder. First, find an Outlook shortcut on your desktop. Right-click it and select Copy. Click the Start button, then select Programs, Startup. Right-click while you have Startup selected and choose Paste.

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SHOW ALL THE COMMANDS ON THE MENUS

Have you noticed that the menus in Outlook 2000 (and in all Microsoft Office 2000 programs) don't always show all the included commands? The default setting is to display only the commands you've used most recently. To see all of them, you need to click the double arrows at the bottom of the menu.

If this bugs you, it's easy to show all the menu commands. Click Tools, Customize, and select the Options tab. Then, deselect the option Menus Show Recently Used Commands and click Close. Keep in mind that this will affect all of your Microsoft Office programs.

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SHOW OR HIDE A TOOLBAR

Would you like a little more screen space with which to work? If you don't use the Advanced toolbar, why not get rid of it?

Simply right-click any toolbar, then click Advanced on the shortcut menu, clearing the checkmark next it. If you decide later that you want it back, repeat the process and select Advanced. This will work for any toolbar, including custom toolbars you've created.  

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MAKE A FLOATING TOOLBAR

Why should the toolbars live only at the top of your screen? It's easy to turn a docked toolbar (meaning it's stuck to the top, bottom, or sides of the screen) into a floating toolbar that you can move anywhere on the screen.

Simply move your cursor up to the vertical bar at the left of the toolbar--this is called the Move Handle. Click on it, and drag the toolbar to wherever you want it.

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Last modified: 03/11/09